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Need to Cancel?

What You Need to Know

We know that life sometimes gets in the way.

That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your appointment, we’ll be happy to reschedule, no questions asked. Otherwise there is a service fee of 75% of all services  booked.

Late Arrivals

Inform Us in Advance

We understand that due to your busy schedule, you may find yourself running late.  If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.  If your appointment cannot be serviced nor filled, 

you may be charged a service fee.

owner, Veronika Walker
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